Masterclass 10: People, Culture & Change
Inspiring Leadership & Emotional Intelligence
Build resilience, manage conflict and mobilise teams through empathetic leadership.
Teams follow leaders who understand themselves and the people around them. This two-day masterclass develops self-awareness, resilience under pressure and the conversational skills needed to resolve conflict and mobilise teams, through practical exercises and peer feedback.
Who should attend
- HR Directors
- Senior Managers
- Team Leads
What you will work on
- Self-awareness and emotional regulation
- Resilience under pressure
- Conflict management and difficult conversations
- Empathetic leadership and team mobilisation
What you leave with
- A personal leadership development plan
- A toolkit for difficult conversations
- Practical routines to sustain team energy and trust
Format
Hybrid: in person, online or blended, at the client’s choice
Reference frameworks
- Goleman, D. (1995), Emotional Intelligence, Bantam Books
- Goleman, D. (1998), What Makes a Leader?, Harvard Business Review